Terms and conditions

And other practical information to read before booking a tour with us.

Please read the following Reykjavik Duck Tours Terms & Conditions: 

Bookings
At the time of booking seat reservation can't be added. We don't assign seat numbers, so you can take any available seat on the vessel. 

Tickets
Your ticket is good only for date and time indicated on the confirmation voucher and confirmation email. Please arrive 15 minutes before and be prepared to board 5 minutes prior to scheduled departure time. All tickets are non-exchangeable and non-refundable, unless tour is canceled by Reykjavik Duck Tours. 

Prices
Tours and services are subject to currency fluctuation and changes in contracts with suppliers.

The Tour
Tours depart rain or shine. If the water portion of the tour is canceled, a 30% refund will be offered. Due to traffic, construction, parades, street closures, etc. the standard route may be altered.

Languages
Live Commentary in English. We can offer private tours in other languages.

Food & beverages
It is allowed to bring snacks and light refreshments on-board. 

Liability
Reykjavik Duck Tours reserve the right to alter routes, itineraries or timetables without prior notice. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Reykjavik Duck Tours. All such losses and expenses are the personal liability of the traveler.

Cancellation policy
Reservations can be cancelled 24 hours prior to departure without penalty. Cancellations made less than 24 hours prior to departure will be charged in full.

Contact Us
If you have any questions about the terms and conditions, please contact us.